Jeff Small has been the CIO at Great Lakes Water Authority (GLWA) for the past three years. In his time leading the Information Technology group, Jeff has instituted a robust cyber security program, an enterprise technology project management office, and has moved GLWA to a cloud-first, mobile enabled, anytime/anywhere strategy for technology service delivery. Jeff has also reorganized IT application groups to create better alignment with GLWA's asset-centric operational strategy, while expanding IT's ability to fully support productivity and back office functions. At the same time, Jeff has led GLWA's effort to separate Detroit Water and Sewerage Department information technology functions from those of GLWA, all while maintaining or improving IT service delivery for both organizations. In addition to his organizational transformation leadership, Jeff has sponsored several important projects that expand GLWA's ability to deliver on its core mission of providing "water of unquestionable quality." Those projects include a complete re-implementation of GLWA's HRIS system, expansion of GLWA's learning management system to its 127 member communities, and near real-time water system GIS maps that improve GLWA's ability to respond more rapidly to heavy precipitation events that could overflow the sewerage system and negatively impact its constituent communities. Jeff's leadership is not limited to GLWA; Jeff also contributes his talents and thought leadership to a variety of IT industry organizations in Michigan and the Midwest by serving as a board member for Mi-GMIS, State of Michigan CIO Kitchen Cabinet, Government Technology Special Districts, and the governing body for the Detroit CIO Executive Summit.