Matt deserves recognition for their forward-thinking approach in the midst of all the work he does managing several projects at the same time, with tight deadlines. Not content to follow conventional thinking that said otherwise, Matt not only met his target goals, but also increased the overall value of our teams work. He has helped the team achieve their larger goals, and is always available to jump into the fray when needed. Matt keeps the staff up to date about procedures and environment conditions and has developed SOP's & training materials to keep the skill-level high. This helps the Organization run smoother, but additionally he spends many hours providing training and one-on-one guidance that ensure staff have confidence in their abilities, and he reinforces the importance of their work.
Abbey Labrecque (they/them) was nominated for IT Rookie of the Year due to Abbey’s ability to learn and adapt within the County’s existing Microsoft environment. Abbey has been with Calhoun County for 10 months and is new to IT; they are a former program manager for a non-profit. Since joining their team Abbey has continually worked to improve our internal processes as well as develop creative solutions for other county departments. Their accomplishments include developing a new-hire IT orientation, hosting online and in-person training sessions related to Microsoft products, developing the curriculum and holding a TechKnowledge training series, and utilizing Microsoft Forms and Power Automate to create an automated check-in experience for clients visiting the VA and Probation offices. Perhaps Abbey’s most valuable contribution has been developing the “Unboxed” app for Mail Services. Abbey developed this app using Power Apps and Power Automate. This app allows the mail courier to scan the shipping barcode and enter missing information about packages received at the Justice Center and then emails the recipient that an item is available for pickup. Packages are then held in a staging area with a tablet to be used for pickup. The pickup process has a separate app where users can select the packages that they are picking up and sign for them electronically. This has streamlined the former process where maintenance staff hand delivered packages to various department within the building. Using the existing Microsoft 365 Services infrastructure, Abbey has created many innovative solutions using Power Apps, SharePoint, Microsoft Lists, and Microsoft Forms and Flows at no additional cost to the county. It should also be said that Abbey has no prior experience with Microsoft 365 Services and is self-taught and highly motivated to teach and continue to create solutions for Calhoun County.